防欺诈意识
Dear SRX Customer,
Please be sure to contact us through SRX official channels, Which only include SRX enterprise email (suffix @ SRXEXPRESS.COM), SRX enterprise WeChat and SRX company phone number:
Our only official website is WWW SRXEXPRESS.COM, SRX willn't handle or assume any responsibility for any issues or liabilities arising from cooperation or bill payments suggested outside of our official channels. If the third party uses the SRX name for business development or other activities, SRX will hold the third party legally responsible.
Best Practices to Avoid Fraud and Scams:
SRX Account holders can follow these tips to help protect themselves from potential fraud.
Review your invoices for suspicious shipments and activity.
We recommend periodic password resets and SRX shipping and visibility system user list reviews:
Always choose strong, unique passwords for each system and each user
Be sure to cleanse your user lists of ex-employees and anyone who no longer needs access
Manage your account to limit third-party/freight-collect charges:
Set your account to deny all inbound charges and then designate those permitted to charge your account through your exceptions list
Create your SRX account and manage settings for best visibility and administrative overview of your account.
Spam and Phishing Emails:
Fraudulent emails adopt many different forms and are the unauthorized actions of third parties not associated with SRX. These email messages referred to as "phishing" or "spoofing" are becoming more common and may appear legitimate by incorporating company brands, colors, or other legal disclaimers. Help protect yourself by becoming familiar with these methods of fraud:
Spam: Often referred to as "junk mail," spam consists of email messages that are unsolicited by the recipient and that target the recipient with direct mail messages.
Phishing: The term "phishing," as in fishing for confidential information, refers to a scam in which the sender attempts to fraudulently obtain and use personal or financial information.
Please be advised that SRX does not request payments, personal information, financial information, account numbers, IDs, passwords, or copies of invoices in an unsolicited manner through email, mail, phone, or fax or specifically in exchange for the transportation of goods or services. SRX accepts no responsibility for any costs or charges incurred as a result of fraudulent activity.
View Examples of Fraudulent Emails:
Awareness and recognition of fraudulent letters, emails and phishing attempts is vital to protecting yourself against theft and other related crimes. Common indicators that an email might be fraudulent include the following:
Design Flaws: An email containing distorted or irregularly sized logos
Poor Grammar: Grammatical errors and excessive use of exclamation points
Misspellings: Incorrectly spelled words or links to altered websites (For example, modifications or variations of the legitimate www.srxexpress.com website address, such as www.srx*******.com)
Sense of Urgency: Alarming messages requesting immediate action, such as "Your account will be suspended within 24 hours." or "Contact us immediately to claim your parcel or prize."
Unexpected Requests: A request attempting to obtain money, financial information (e.g. bank account or payment card numbers), or personal information in exchange for the delivery of a parcel or other article
Communication Gaps: An email that does not provide an alternative method for communicating the requested information (i.e. telephone, mail, or physical locations)
Deceptive Link: A link contained within an email that appears to direct your browser to a known, safe site but actually directs your browser to another location, potentially to an unsafe or fraudulent site. You can detect this by hovering over the link with your cursor. This causes the actual destination of the link to display in a pop-up, the lower left of your status bar, or other location depending on your email client. It is suspicious if the actual destination does not match the address in the link. Also be suspicious of links containing numbers in place of letters, abbreviations, and slight misspellings in the link.
Some legitimate SRX communications may come in the form of an email with an "eparcel" link contained within the email. These messages are designed to increase the protection around sensitive information, and the associated link will always start with SRX.
Fraudulent emails often appear to come from trusted sources, with the true sender revealed only through the Internet headers (not the same as the email headers). The Internet headers can be found through your email system from within the email, using various methods depending upon the email system you use. For example, in Microsoft Outlook, this is accomplished by opening the email in a separate window, clicking on the "File" tab and then choosing "Properties." The internet headers will be shown in the box at the bottom of the window.
Additonal ways to prevent email fraud:
Never respond to or act upon emails, or select web links from any unknown source that requires you to provide, update, or verify personal, financial, or other confidential information.
Be wary of any suspicious emails or phone calls asking for you to validate your SRX account information.
Use a secure Internet browser.
Do not give out your SRX user name or password.
Change your password regularly.
Create strong passwords by using a combination of letters and numbers.
Always use up-to-date virus protection software and consider using spyware detection programs.
Equip your computer with either a software or hardware firewall.
Do not access confidential information at Internet cafes, public libraries, etc.
If you are using a wireless device, be sure to follow the manufacturer's instructions on establishing the services and settings to ensure a protective level of security.
Fake Websites:
In the past, successful fraudsters may have needed "an honest face." However, today's criminals only need a legitimate-looking website or email to commit fraud.
We regularly monitor the Internet for the unauthorized use of the SRX brand to protect our customers. The unauthorized or unlicensed use of SRX intellectual property (trademarks, copyrights, patents, and trade secrets) is monitored and acted upon, if known. Please note that some fraudulent websites may have the look and feel of a legitimate SRX website. To be assured you are accessing an authorized SRX website, use "WWW.SRXEXPRESS.COM" rather than a link embedded in another source.
Fraudulent Checks or Money Orders:
One fraud type involves sending fraudulent checks or money orders, usually by SRX service, either in response to an online advertisement or as part of a fraudulent job offer. Do not assume that the method of delivery lends any legitimacy to the contents of the parcel.
If you have received an unexpected check or money order, you should assume it is fraudulent. You should also be extremely cautious if you receive a check or money order for an amount greater than the expected amount. You may be contacted by email with a request to cash or deposit the money and return a portion of it using Western Union or other means. The fraudster will advise that you keep a portion of the money, which is less than generous considering the original check is probably fraudulent. Even the bank may initially believe the check or money order to be legitimate, only to discover the truth later and return it to you for repayment.
CHINA SRX GLOBAL LOGISTICS CO.,LTD-General Manager Office
